Volare Womens Palms Short Sleeved Aero Tri Top

$139.00 AUD
Size

Volare is all about performance and race day comfort, but who said you can't have fun and look good while pushing your limits? The women's specific Palms sleeved Aero Tri Top is for the athlete who is at ease with their triathlon journey, who likes to have fun, appreciates performance, great fit and loves to chick the men while still managing to smile at the finish line. The Palms sleeved tri top offers faultless fit and unmatched aero performance, comfort and styling that's as unique as you are. 

Customer Reviews

Based on 2 reviews
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M
Monica
Thanks for asking

Hi,

Funny you should ask.

I ordered the top and got sent the suit in error. I reported the error and was told I would either have to return the suit or pay the difference.

I tried the suit and decided I would be happy to keep it and save everyone the postage on returning it, so perhaps a little cheekily asked for a discount to the value of two lots of postage. After all it was your company’s error.

I was told by Gemma I would have to pay the full difference, and not even offered the 10% discount on the difference that writing this review would earn.

So in summary despite the product appearing to be good and a request for a review there appears to have been no appreciation from customer service that my time is indeed precious or that a happy customer actually is important to you, a 10% discount probably would have done it. Good luck in your future endeavours.

Thanks!

Monica

On 12 Oct 2021, at 15:47, Anthony Cook wrote:


Volare Sports

While sports science and athletes provide measurable performance data, ultimately success is about ensuring we have happy customers. We would love to know what you think about your Volare products and the service you received?


Volare Womens Palms Short Sleeved Aero Tri Top
Review
We appreciate your time is extremely precious. As a thank you for helping others to make an informed decision we would like to give you 10% Off your next order.

Use the coupon code below:

10%Review

Monica, clearly not our best effort, unfortunately mistakes do happen and we can only apologise. The key point is how you fix them and we will always rectify our mistakes. Our policy is that we would certainly credit you the freight and send you the correct item back at our cost. We should have offered you a discount on the price of tri suit and again commonsense didn't prevail. However we have sent you out the correct items and a return bag for the incorrect item at out cost. Again I apologise for your experience, we could definitely done a better job communicating and handling your order. Sorry you had a bad experience. Anthony

In this case you paid for $139 tri top and you received a $279 item a difference of $140.

M
Monica
Thanks for asking

Hi,

Funny you should ask.

I ordered the top and got sent the suit in error. I reported the error and was told I would either have to return the suit or pay the difference.

I tried the suit and decided I would be happy to keep it and save everyone the postage on returning it, so perhaps a little cheekily asked for a discount to the value of two lots of postage. After all it was your company’s error.

I was told by Gemma I would have to pay the full difference, and not even offered the 10% discount on the difference that writing this review would earn.

So in summary despite the product appearing to be good and a request for a review there appears to have been no appreciation from customer service that my time is indeed precious or that a happy customer actually is important to you, a 10% discount probably would have done it. Good luck in your future endeavours.

Thanks!

Monica

On 12 Oct 2021, at 15:47, Anthony Cook wrote:


Volare Sports

While sports science and athletes provide measurable performance data, ultimately success is about ensuring we have happy customers. We would love to know what you think about your Volare products and the service you received?


Volare Womens Palms Short Sleeved Aero Tri Top
Review
We appreciate your time is extremely precious. As a thank you for helping others to make an informed decision we would like to give you 10% Off your next order.

Use the coupon code below:

10%Review

Monica, clearly not our best effort, unfortunately mistakes do happen and we can only apologise. The key point is how you fix them and we will always rectify our mistakes. Our policy is that we would certainly credit you the freight and send you the correct item back at our cost. We should have offered you a discount on the price of tri suit and again commonsense didn't prevail. However we have sent you out the correct items and a return bag for the incorrect item at out cost. Again I apologise for your experience, we could definitely done a better job communicating and handling your order. Sorry you had a bad experience. Anthony

In this case you paid for $139 tri top and you received a $279 item a difference of $140.

Key Features

YKK LOCKING ZIPPER

YKK locking zipper allowing you to unzip and lock the zip at any level for extra ventilation. To prevent chafe a strategically placed zip cover avoids unwanted rubbing. 

AERO CUT

Aero cut for improved aerodynamic performance

SUN PROTECTION

UPF 50+ sun protection, ideal for longer races or athletes who easily burn. As an added advantage the sleeves not only protect you from the elements, but improve your aerodynamics on the bike. 

BACK POCKETS

Unique easy access pockets for nutrition, ideal for gels and race essentials